FAQ

When are you open?

* Please note for larger bookings (6+) we will consider bookings out of normal trading hours.

Can we book on the same day?

Yes! Nearly half of our guests book on the day they play. Check live availability on our Book Now page, or call 0451 959 434 if you're already in the city and want to know what's free.

How long do we have to escape?

You have a maximum of 60 minutes to escape.

Where are you and how do we get there?

We're upstairs at Level 1/9B-13 Shields St in the Cairns CBD, a few minutes' walk from the Esplanade, the Night Markets and many city hotels and hostels.

Is it a good rainy day activity?

Definitely. Everything is indoors, so it's a popular choice on wet-season afternoons and hot days, and a fun start to a night out in the city.

Do we need to speak English?

Our puzzles and hints are written in English, so each team needs at least one confident English reader. If you're unsure which room suits your group, give us a call and we'll recommend one.

Is there a dress code?

Closed in footwear is strongly recommended.

Is there a minimum age?

You must be 8 years or older (under 13s must be accompanied by an adult). Some rooms are recommended for 10+; check each room's page.

What exactly is an escape room?

An escape room is a real life, themed puzzle-solving adventure game. You and your team of 2 - 10 people are "locked" in a room, and cooperatively must solve puzzles and accomplish tasks to escape in a limited amount of time.

Can I change my booking time?

Yes, however we require 24 hours notice.

Can I get a refund?

Yes, however we require 24 hours notice.

Ready to play? Check today's availability.